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Water Polo Cruise Cancellation & Refund Policy

Effective Date: January 2026

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By making a reservation and submitting any payment to Water Polo Cruise, each participant acknowledges and agrees to the following Cancellation and Refund Policy.

Deposits

All deposits are non-refundable under any circumstances, including but not limited to personal reasons, illness, scheduling conflicts, travel disruptions, or voluntary cancellation by the participant.

Progress Payments and Installment Payments

Any progress payments, installment payments, or partial payments made toward a cruise reservation are also non-refundable.

However, Water Polo Cruise may, in its sole discretion, provide a refund of amounts paid (excluding the deposit) if:

  1. The canceling participant identifies a suitable replacement traveler; and

  2. The replacement traveler is approved by Water Polo Cruise; and

  3. The replacement traveler completes all required registration documents and pays all amounts due before departure.

If a suitable replacement traveler is secured and approved, Water Polo Cruise may transfer the reservation to the replacement traveler and refund payments previously made by the canceling participant, less any administrative fees, processing fees, or unrecoverable costs incurred by Water Polo Cruise.

Participant Replacement

Participants may request to transfer their reservation to another individual up to 30 days prior to departure, subject to Water Polo Cruise approval.

Water Polo Cruise reserves the right to reject any replacement traveler who:

  • Does not meet participation requirements;

  • Fails to complete required documentation;

  • Fails to make required payments; or

  • Otherwise does not comply with Water Polo Cruise policies.

No Refunds for Unused Services

No refunds, credits, or partial refunds shall be provided for:

  • No-shows;

  • Late arrivals;

  • Early departures;

  • Missed activities;

  • Missed transportation connections;

  • Voluntary withdrawal from the cruise after commencement.

Cancellation by Water Polo Cruise

If Water Polo Cruise cancels a trip due to circumstances within its control, participants may receive either:

  • A full refund of amounts paid; or

  • A credit toward a future Water Polo Cruise departure.

Water Polo Cruise shall not be responsible for airfare, hotels, travel insurance, visas, or any other third-party expenses.

Force Majeure

Water Polo Cruise shall not be liable for cancellations, delays, itinerary changes, or interruptions caused by events beyond its reasonable control, including but not limited to severe weather, natural disasters, government actions, pandemics, labor disputes, transportation disruptions, or other force majeure events.

In such circumstances, refunds are not guaranteed, and Water Polo Cruise may offer alternative dates, itinerary adjustments, or future travel credits at its discretion.

Acknowledgment

By submitting a reservation deposit or any subsequent payment, the participant acknowledges that:

  • Cruise inventory is limited and reserved specifically for the participant;

  • Water Polo Cruise incurs substantial costs and obligations upon accepting a reservation;

  • All deposits are non-refundable; and

  • All progress payments are non-refundable unless a suitable replacement traveler is found and approved by Water Polo Cruise.

This policy forms an integral part of the booking agreement between the participant and Water Polo Cruise.

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